Junior Application Support Analyst (Bedford, NS)

Job title: Junior Application Support Analyst (Bedford, NS)

Job description: What is the opportunity?

The RBC Team in Halifax will be hiring for multiple Application Support Analysts roles on the Financial Crimes, Finance IT, Risk IT, Fraud and Insurance teams. This role will require you to be located in the Halifax / Nova Scotia region and be able to commute to the office if needed. This position is available in both junior and senior roles. Application Support Analysts will be part of a team responsible for maintaining the target uptime, stability and compliance metrics of a suite of applications. The end goal is to ensure all deployments are made on time and fully tested, that systems are running, patched and fully integrated with other components in the RBC ecosystem.

What will you do?

• Work closely with members of the development and QA teams to deploy change requests and enforcing production release best practices.
• Compare performance between production and lower environments and raise issues for discussion and remediation
• Mitigate operational risks through ensuring tech currency, patching, vulnerability & security management and access controls are all regularly performed.
• Perform necessary activities to keep applications current such as month-end runs, application change deployments and perform problem and incident management.
• Author technical specifications and system development life cycle artifacts as required.
• Work with colleagues, other RBC IT teams, stakeholders and vendors to design and implement upstream and downstream interfaces to the applications.
• Perform change management activities such as source code management, creating activity records for production implementation and developing implementation

What do you need to succeed?

Must-have

• Application custodian experience, including experience managing dev, pre-prod and prod environments
• Experience in creating and executing disaster recovery protocols
• Good expertise with main industry databases (Oracle, SQL server, etc)
• Commitment to learn knowledge of DevOps and Test-driven Development
• Very strong attention to detail and a continuous improvement mindset

Nice-to-have

• Understanding of the software development process and experience with the AGILE Methodology (i.e. Scrums, Sprints, Retrospectives, etc)
• Understanding of Risk and Finance business needs and reporting expectations
• IT Standards, methodologies, SDLC, CMM & audit requirements
• Experience with reviewing, executing on and reporting on policy expectations
• Familiarity with 1st line, 2nd line and 3rd line of defense

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including great benefits, annual incentive program and recognition
• Leaders who support your development
• A dynamic, collaborative, and high-performing team
• Opportunities to do challenging work and grow your career
• Work-life integration
• Positive work culture emphasizing diversity and inclusion, volunteerism and community involvement

Learn more about RBC Tech Jobs

About RBC
Royal Bank of Canada is Canada’s largest bank, and one of the largest banks in the world, based on market capitalization. We are one of North America’s leading diversified financial services companies, and provide personal and commercial banking, wealth management, insurance, investor services and capital markets products and services on a global basis. We have over 80,000 full- and part-time employees who serve more than 16 million personal, business, public sector and institutional clients through offices in Canada, the U.S. and 37 other countries. For more information, please visit rbc.com.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at rbc.com/careers.

Inclusion and Equal Opportunity Employment
RBC is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans status, Aboriginal/Native American status or any other legally-protected factors. Disability-related accommodations during the application process are available upon request.

JOB SUMMARY

City: Bedford
Address: 120 Western Parkway
Work Hours/Week: 37.5
Work Environment: Office
Employment Type: Permanent
Career Level: Entry Level
Pay Type: Salary + Variable Bonus
Required Travel (%): 0
Exempt/Non-Exempt: N/A
People Manager: No
Application Deadline: 11/14/2021
Req ID: 422716

Posting Notes:

Click Here to Apply

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