Lead Course Coordinator Computer Science

Job title: Lead Course Coordinator Computer Science

Job description: Staff – Non Union

Job Category M&P – AAPS

Job Profile AAPS Salaried – Educational Programming, Level A

Job Title Lead Course Coordinator Computer Science

Department Administrative Management and Support | Undergraduate Program | Department of Computer Science | Faculty of Science

Compensation Range $4,256.08 – $6,131.17 CAD Monthly

Posting End Date July 2, 2021

Note: Applications will be accepted until 11:59 PM on the day prior to the Posting End Date above.

Job End Date

*** Please apply with covering letter to the attention of Giuliana Villegas, Undergraduate Programs Manager

Job Summary
The Computer Science Web/Course Coordinator provides leadership in the development and maintenance of course-level and department-level processes for undergraduate computer science course administration. The Computer Science Course Coordinator may also design and develop assessments and materials within the curriculum and related course materials.

Organizational Status
Reports to the Associate Head of Undergraduate Affairs in the Computer Science department. Works collaboratively with faculty and staff in the Computer Science department.

Work Performed

Acts as an academic advisor to a wide range of students, including addressing academic policy issues with students; recruits and functionally supervises undergraduate and graduate teaching assistants.

Maintains course materials and technical platforms, including but not limited to web pages, quizzes on connect.ubc.ca, assignments, peer-grading software, an electronic problem set hand in system, and version control systems for labs, assignments and projects.

Develops course materials and technical platforms and acts as a content advisor for students.

Keeps current on the new software available to support teaching and website development; identifies additional software necessary for the effective instruction and assessment of students, and takes primary responsibility for assessing its feasibility; makes recommendations to faculty members and leads in the deployment of new software by coordinating with technical staff on requirements and timelines; troubleshoots problems with teaching and learning technologies.

Reports potential cases of academic misconduct to course instructor(s) and helps them deal with such cases appropriately by coordinating and executing the administrative process. Participates in the documentation and assessment of course-level policies and assists in developing and redesigning procedural guidelines and policies to meet educational and departmental goals.

Assists in the development of course, assignment and examination materials and provides academic support in the development and production of course offerings where expertise is appropriate.

Coordinates and monitors multiple course-related projects.

Regularly communicates with course staff including faculty members, GTAs and UTAs; acts as a bridge between instructional faculty and Teaching Assistants; manages logistics, resources and communication.

Manages the course waiting list; Assists students with registration in lecture, lab and tutorial sections; responds to grade queries from students; uploads grades; problem set, and clickers to the learning management system.

Participates in the evaluation of Teaching Assistants.

Provides materials and answers queries on lab logistics and timesheets; provides first level support for administrative questions from students and TAs; resolves student schedule and midterm conflicts; schedules TA duties and manages any required changes to TA duties throughout the term.

Other special projects may be assigned by his/her supervisors.

Performs other duties related to the qualifications and requirements of the job.

Consequence of Error/Judgement
Errors in judgment may result in the inefficient use of resources, and may damage the image and reputation of the University and the Computer Science department.

Supervision Received
Works independently with general direction of Associate Head of Undergraduate Affairs in the Computer Science department and the computer science faculty members who are teaching the courses supported by this role.

Supervision Given

This position is responsible for the hiring, training, development, evaluation and performance management of up to 4 M&P Course Coordinators. Will provide functional supervision for undergraduate and graduate teaching assistants.

Minimum Qualifications
University degree in a relevant discipline. Minimum of two years of related experience, or the equivalent combination of education and experience.

Preferred Qualifications

Prior experience working as a teaching assistant for undergraduate computer science courses at UBC is preferred. Preference will be given to those with ability to design and develop assessments and materials within the curriculum and related course materials appropriate for first- and second-year computer science courses; Ability to set up, administer and update technical platforms such as SVN or Git repositories, peer-grading software, websites; Ability to schedule cron jobs and write or edit .rktd scripts; Ability to interpret MOSS results and identify potential cases of academic misconduct.

Proven leadership abilities; ability to take initiative and to work independently as well as in a team environment; Ability to work under pressure and manage a number of projects concurrently; Ability to guide parties with differing opinions to consensus; Excellent communication and planning skills; Ability to investigate and synthesize complex information. Effective diplomatic and interpersonal skills; Highly effective communication in group situations. Ability to lead change by creating a vision and taking appropriate action to ensure acceptance and support. Ability to mentor and coach staff and ace a a resource. Ability to assess training requirements and develop, coordinate, lead and evaluate training. Ability to manage staff performance by establishing standards and goals, evaluating performance, providing feedback.

Ability to communicate effectively verbally. Ability to be thorough, accurate, and have a high level of attention to detail. Ability to compose correspondence, reports, presentations, and other written materials using clear concise business English. Ability to identify and correct missing and incomplete data. Ability to learn new software programs. Ability to perform intermediate programming in the Java, C, C++, Python and/or Racket computer language(s) is preferred. Ability to effectively manage multiple tasks and priorities. Ability to accurately proofread for spelling, grammar, and punctuation. Ability to work effectively independently and in a team environment. Ability to prioritize and work effectively under pressure to meet deadlines. Ability to understand and apply policies, procedures, and instructions. Ability to listen actively and attentively, and obtain clarification as required.

Ability to read and comprehend technical material. Ability to select the most effective communication media for a situation. Ability to prepare complete, concise, and understandable technical documentation. Ability to analyze and redesign work flow/business processes to make them more efficient and effective .Ability to make thoughtful, informed, and thorough decisions. Ability to exercise sound judgment. Ability to create accurate, clear, and comprehensive software documentation. Ability to approach interactions with an awareness of sensitive issues. (e.g., issues concerning specific cultures). Ability to exercise tact and discretion. Ability to diagnose a variety of computer software problems, and complete routine repairs. Ability to work effectively with minimal supervision. Ability to analyze problems, identify key information and issues, and effectively resolve. Ability to deal with a diversity of people in a calm, courteous, and effective manner. Ability to develop and maintain cooperative and productive working relationships. Ability to develop and implement policies and procedures. Ability to create and accurately maintain record and filing systems. Ability to gather, record, and organize information. Ability to respond appropriately to inquiries in person, on phone, and in writing, and make appropriate referrals. Ability to anticipate problems and issues and plan ahead.

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