Manager, IT (DevOps)

Job title: Manager, IT (DevOps)

Job description: Overview

Are you an IT leader with an agile mindset and DevOps experience that is passionate about delivering value to your clients? Are you comfortable working with executives, business stakeholders and technologists? Are you able to mentor and support your staff with their design thinking and technical challenges, while encouraging their self-development and growth? Do you have demonstrated ability to think strategically, as well as influence others in the organization to practically implement and operationalize strategies to continually improve service to your clients?

If this intrigues you and you want the opportunity to partner with like-minded IT industry leaders as well as report to and work with , WorkSafeBC’s Innovation & Technology Director of Enterprise DevOps, we have just the role for you. is seeking a Manager IT (DevOps) to join their team. While WorkSafeBC started their Cloud and DevOps journey in 2017, this role must continue to promote and implement opportunities for automation, predictive capabilities and other new opportunities as they emerge, while ensuring security is foundational and operational costs are managed. In this role, you will be responsible for business application development and operational stability of the province-wide 24×7 business applications. This role is a significant contributor to the success of Innovation and Technology department and, as such, will have continued leadership development opportunities.

How you’ll make a difference: It is critical to WorkSafeBC that, as a Manager IT, DevOps you’ll implement leading-edge, effective technology to help connect British Columbians to healthy and safe workplaces.

Where you’ll work

At WorkSafeBC, we offer a hybrid work model that combines the convenience of working remotely with the dynamism of working in one of our offices, based on the operational needs of the position.

In this role, you’ll work primarily from your B.C. home and several times a month in our Richmond, BC office.

What you’ll do

• Possesses keen attention to detail, ensuring project accuracy and consistency, combined with hands-on expertise in steering projects to timely and successful completion.
• Support the Director, Enterprise DevOps in developing organizational strategic goals, priorities and roadmaps based on both industry maturation, WorkSafeBC strategic objectives and Innovation & Technology progression.
• Collaborate with I&T leadership to develop the execution plans and implementation approach. Sponsor and lead the execution of innovations, research and best practices, as assigned, managing change, communication and risk.
• Work with the Director, Enterprise DevOps to inspire teams to innovate, improve and prepare for the future.
• Drive the evolution of project to product, shifting towards stakeholder centricity and lean portfolio management practices by guiding portfolio enabling teams and delivery team leadership.
• Build and maintain relationships with our business partners (Product Managers, Product Owners, and other stakeholders) to ensure business priorities, technical stability and business concerns are understood and addressed.
• Collaborate with managers within the Innovation and Technology division to ensure preparation of upcoming needs, providing the ability to deliver efficiently and effectively through the support of architecture, reuse and automation.
• Demonstrate problem solving through problem/risk identification and mitigation with data to support decision-making.
• Working with the Platform Observability & Monitoring team, the incumbent will ensure consistency of Service Reliability Engineering (SRE) processes concerning the reliability, availability, and performance of the systems and applications.
• Ensure application operations run smoothly, ensuring proper on-call standards support the service expectations of I&T leadership and the stakeholders. Monitor and oversee any escalations related to incidents. Determine actions to avoid future issues of the same nature.
• Assist in budget preparation, monitor forecasts and spending, including monitor Azure spend for applications for which you are responsible.
• Oversee special projects or initiatives that may not neatly fit within the domain of any single area within EDO Delivery.
• Together with People Development Managers, mentor, coach, and provide feedback to staff. Support the director in hiring or organizational restructuring.
• Represent or stand in for the Director, Enterprise DevOps when required.

Is this a good fit for you?

We’re looking for someone who can:

• Grow their team through solid knowledge of Azure, Agile, DevOps and SAFe, knowing when and how to adapt to delivery effectively for WorkSafeBC.
• Drive, through a passion for improvement, the work environment to effectively and efficiently deliver and support our stakeholders, while monitoring and adjusting as we learn.
• Promote a service-oriented approach in providing services to external and/or internal customers. Identify, follow up, and/or respond to clients’ needs and areas of concern, taking appropriate action to quickly resolve issues.
• Participate as a member of the management team of the Division in business planning activities and provide input into changes and initiatives. Work closely with other Divisional and/or WorkSafeBC managers in planning, program development or operational activities.
• Manage and direct assigned staff in maintaining high levels of service and in achieving Divisional priorities and objectives. Hire, orient, evaluate, discipline, and terminate staff as required. Assign work, set performance goals and provide feedback, coaching and developmental planning to support and motivate staff in meeting expectations.
• Ensure that WorkSafeBC and Divisional policies, procedures and standards are appropriately implemented within assigned area. Provides advice, guidance and direction to assigned staff and others on plans, processes and operational matters relating to areas of responsibility.
• Manage the financial resources within the allocated budget. Plan, develop and administer annual operating budget for the assigned area. Monitor ongoing financial reporting, investigate variances, and take corrective action as required.

Your background and experience

• Bachelor’s degree in information technology, Engineering or Computer Science.
• A minimum of 5 years of directly related management experience.
• A minimum of 5 years working in an Agile and DevOps environment.
• Certifications in Azure, Agile, DevOps and SAFe are assets.

We’ll consider an equivalent combination of education and experience.

Important to know

Before we can finalize any offer of employment, you must:

• Consent to a criminal record check and successfully meet the criminal record clearance.
• Confirm you’re legally entitled to work in Canada.

WorkSafeBC’ s COVID-19 Employee Mandatory Vaccine Policy (the “Policy”) is suspended effective January 9, 2023, however we reserve the right to re-implement it in response to changes in the public health landscape, including public health orders. We are committed to the protection, health, and safety of our employees and our Communicable Disease Prevention Program and related protocols remain in effect.

Who we are

At WorkSafeBC, we promote safe and healthy workplaces across British Columbia. We partner with workers and employers to save lives and prevent injury, disease, and disability. When work-related injuries or diseases occur, we provide compensation and support injured workers in their recovery, rehabilitation, and safe return to work. We’re honored to serve the 2.49 million workers and 263,000 registered employers in our province.

What’s it like to work at WorkSafeBC?

It’s challenging, stimulating, and rewarding. Our positions offer diversity and opportunities for professional growth. Every day, the work we do impacts people and changes lives. What we do is important, and so are the people we do it for.

Our ability to make a difference relies on building a team with a rich variety of skills, knowledge, backgrounds, abilities, and experiences that reflects the diversity of the people we serve. We are committed to fostering a welcoming, inclusive, and supportive work culture where everyone can contribute as their best, authentic self.

Learn more: Discover .

Our benefits

As a member of our team, you’ll have access to services and benefits that help you get the most out of work — and life. Along with a competitive salary, your total compensation package includes:

• Defined benefit pension plan that provides you with a lifetime monthly pension when you retire
• 4 weeks of vacation in your first year, with regular increases based on years of service
• Benefits package that includes customizable options for health care and dental benefits, additional days off, and a health care spending account
• Optional leave arrangements
• Development opportunities (tuition reimbursement, leadership development, and more)

Learn more: Find out .

Salary: $124,081 – $150,758/annually

Want to apply?

• Applications are welcomed immediately, however must be received no later than 4:30 p.m. PST on the closing date.
• Please note that we will be starting assessments prior to the closing date.

We encourage all qualified applicants to apply. If you require an accommodation in the assessment process, please email when you submit your application

Click Here to Apply

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