Program Assistant

Job title: Program Assistant

Job description: Who We Are

SFU’s Faculty of Education is an inclusive, welcoming community of students, researchers, practitioners and staff committed to advancing the field of education through scholarly inquiry and community engagement. We help learners become leaders, so they can inspire others.

About the Role

Provides administrative support and related organizational services to the Faculty of Education’s Graduate Programs office masters and doctoral programs, Graduate Programs Committee, administrative staff, and the Director of Graduate Programs. Under the direction of the Program Manager, responds to requests for information about graduate programs; resolves non-routine registration problems; composes general and confidential correspondence; communicates with graduate students regarding their program of study; maintains and updates the departmental student records database and designs and generates reports as requested ; coordinates the short-term instructional contracts process; receives, checks, and processes comprehensive examination forms; coordinates thesis defences; and coordinates meetings and special events. Liaises with faculty, students, and staff in the office of the Dean of Graduate Studies (DGS) and other University departments to coordinate the admissions, registration, and graduation processes. Provides financial and clerical support to the Program Manager and the Director in the research and compilation of reports and the administration of Entrance Scholarships, Fellowships, and Research Stipends. Tracks funds and prepares summary reports.

Qualifications

High school graduation and one year of post-secondary education, or formal program equivalent, including courses or formal training in office procedures, word processing, database, spreadsheet, desktop publishing and web design applications. 3 years of related experience. An equivalent combination of formal education, certificate/program of study and experience is acceptable.

• Excellent knowledge of university regulations, policies, and procedures.
• Excellent organizational and time-management skills including the ability to prioritize work in the context of performing multiple tasks.
• Excellent interpersonal and communication (oral and written) skills.
• Ability to exercise mature judgment and initiative and communicate with tact and diplomacy.
• Excellent knowledge of standard office practices, procedures, methods, and equipment.

What We Offer

At SFU, our goal is to ensure our people are valued and supported by promoting a healthy work-life balance, professional growth and development, as well as a safe and respectful workplace. We offer continuing employees who belong in the Canadian Union of Public Employees (CUPE Local 3338):

• 3 weeks’ vacation (prorated for the first year)*
• Hybrid-work program for eligible positions
• Employer paid defined benefit pension plan
• On-campus tuition waiver for employees and their immediate family members*
• Funding for professional development expenses*
• And more!

*Prorated for part-time employees

Additional Information

Please include your cover letter and resume in one attachment.

SFU is an equity employer and strongly encourages applications from all qualified individuals including women, Indigenous Peoples, visible minorities, people of all sexual orientations and gender identities, persons with disabilities, and others who may contribute to the further diversification of the university.

We are committed to ensuring that the application and interview process is accessible to all applicants. If you require any assistance or accommodations, please contact pei_reception@sfu.ca.

Click Here to Apply

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