Recoveries Administrator

Job title: Recoveries Administrator

Job description: The Government of Alberta is committed to a diverse and inclusive public service that reflects the population we serve to best meet the needs of Albertans. Consider joining a team where diversity, inclusion and innovation are valued and supported. For more information on diversity and inclusion, please visit:

Treasury Board and Finance, Edmonton – Tax and Revenue Administration (TRA) is responsible for the collection of revenue and the administration of Alberta’s tax, revenue and related benefit programs. The focus of our organization is to ensure a fair, efficient and effective provincial tax and revenue system.

The Recoveries teams in TRA, provides collection services to Alberta Government Ministries. Includes management of contracts with private collection agencies; agency compliance audits, CRA Refund Set-off, in-house collection services for highly sensitive portfolios and paralegal services involving legal and enforcement actions.

For further information about Treasury Board and Finance, see our website at

Job Information

Job Title: Recoveries Administrator

Job Requisition ID: 46181

Ministry: Treasury Board & Finance

Location: Edmonton

Full or Part-Time: Full Time

Hours of Work: 36.25 hours per week

Regular/Temporary: Regular

Scope: Open Competition

Closing Date: November 24, 2023

Classification: Subsidiary 02B 3625 Administration 1

Salary: ​$2,119.66 to $2,757.39 bi-weekly ($55,323 – $71,968/year)

Role Responsibilities

Do you have high standards for yourself and others? Are you ready apply those standards in a new way amongst your peers? If so, the Recoveries Administrator could be your new challenge.

Reporting to the Manager, the Recoveries Administrator provides leadership, support, direction and consultation to staff responsible for the delivery of administrative, legal and financial support services. As well, this position is responsible for goal setting and performance management for the Recoveries Coordinators, providing direction, assistance and information to program staff and extensive liaising with designated contacts within Court Services and other stakeholders.

In this role, the Recoveries Administrator will:

• Supervision of Recoveries Coordinators
• Provide technical knowledge and administrative support to the program
• Ensure effective inventory controls are in place for accurate file processing
• Review and approve all payment memos prepared daily for designated court jurisdictions
• Ensure payments are accurately allocated to the appropriate fine, tickets or forfeitures
• Liaise with various courthouses to resolve payment allocation issues, overpayments, transfer requests and re-creation of purged tickets in Justice Online Information Network (JOIN) and complete any necessary adjustments in case management system
• Load payments/new files into the case management system
• Coordinate file closures and perform monthly reconciliation
• Oversee registration of accounts to Canada Revenue Agency for the Refund Set-Off (RSO) program
• Update and maintain RSO records and initiate refunds when necessary
• Recommend and prioritize automation ideas to Recoveries Management
• Assist in testing and implementation of the new system updates

The successful candidate will have the ability to develop effective working relationships with a wide range of stakeholders and be able to analyze a variety of information.

Qualifications

The following qualifications are required:

• A one-year certificate or diploma in business administrator or a related field supplemented with a minimum 2 years related experience
• Supervisory experience leading a team in the delivery of administrative functions

Directly related education or experience considered based on:

• 1 year of education for 1 year of experience; or
• 1 year of experience for 1 year of education

Assets for this role include:

• Microsoft 365 software

Applicants are required to provide a cover letter including:

• A summary that clearly and concisely demonstrates how their qualifications meet the advertised requirements, including education, experience, and relevant examples of required competencies.

Applications missing a response to the above may not be considered.

Notes

This is a permanent, full-time position working 36.25 hours per week, Monday to Friday.

This position will be located in Downtown Edmonton.

Final candidates for this position will be asked to undergo a security screening.

Any costs associated with obtaining the required documents/checks as noted or interview travel expenses, will be the responsibility of the candidate. Out-of-province applicants can obtain the required documents/checks from the province they currently reside in.

Optional: Links and information on what the GoA has to offer to prospective employees.

• Working for the Alberta Public Service –
• Pension plans:

• Public Service Pension Plan (PSPP) –
• Management Employees Pension Plan (MEPP) –
• Alberta Public Service Benefit Information –
• Leadership and mentorship programs
• Professional learning and development –
• Positive workplace culture and work-life balance
• Opportunity to participate in flexible work arrangements such as working from home up to two days per week and modified work schedule agreements
• Research Alberta Public Service Careers tool –

APS Competencies

Competencies are behaviors that are essential to reach our goals in serving Albertans. We encourage you to have an in depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process. This link will assist you with understanding competencies:

Below is a list of the APS Competencies to assist you:

• Agility
• Drive for Results
• Develop Self and Others
• Build Collaborative Environments
• Develop Networks
• Systems Thinking
• Creative Problem Solving

How To Apply

Click on the “Apply Now” button.

Applicants are advised to provide information that clearly and concisely demonstrates how their qualifications meet the advertised requirements, including education, experience, and relevant examples of required competencies.

Candidates are required to apply for a job online. Please visit for more information. Please visit Recruitment Principles, for more information.

It is recommended applicants who have completed post-secondary studies from outside of Canada obtain an evaluation of their credentials from the International Qualifications Assessment Service (IQAS)( ) or from a recognized Canadian Credential Evaluator; please visit the Alliance of Credential Evaluation Services of Canada for more information ( ).

It is recommended that applicants include the assessment certificate from IQAS or any other educational assessment service as part of their application.

Closing Statement

This competition may be used to fill future vacancies, across the Government of Alberta, at the same or lower classification level.

We thank all applicants for their interest. All applications will be reviewed to determine which candidates’ qualifications most closely match the advertised requirements. Only individuals selected for interviews will be contacted.

If you require any further information on this job posting or a copy of the role profile, please contact Shannon Rowe at Shannon.Rowe@gov.ab.ca

Click Here to Apply

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