Relationship Manager Insurance – Term Certain – Westlock

Job title: Relationship Manager Insurance – Term Certain – Westlock

Job description: As the Relationship Manager Insurance, you are a self-starter and a great communicator. You bring a passion for outstanding client service, and knowledge of Alberta and the Agriculture industry. You are the main point of contact in achieving the delivery of AFSC’s products and services with a client-centric approach.

What will your growth opportunities look like in this role?

· Learn and become knowledgeable in AgriInsurance and AgriStability

· Meet and interact with our clients and become knowledgeable in the risk management aspects of their business

· In-house learning and development

What will you be responsible for?

· Deliver support and service for new and existing client accounts in line with AFSC policies and procedures. Respond to complex client requests to manage and maintain client relationships.

· Ensure portfolio management of client accounts including renewals, collections, etc.

· Prepare and submit proposals for approval, supported by adequate analysis.

· Ensure quality service and profitable business growth by managing a portfolio of client relationships.

· Enhance the client experience through sales and service interactions in keeping a client-focused approach.

· Work within established procedures to achieve specified goals.

· Help peers manage client relationships by using relevant sales or client systems.

· Explore issues or needs, establishing potential causes and barriers as well as related issues.

· Share insurance expertise with peers to help manage internal relationships and foster learning.

What are we looking for from you?

· Plans and prioritizes work to meet commitments aligned with organizational goals.

· Builds partnerships and works collaboratively with others to meet shared objectives.

· Builds strong client relationships and delivers client-centric solutions.

· Keeps others well informed; conveys information clearly, concisely, and professionally when speaking or writing.

· Effectively builds formal and informal relationship networks inside and outside the organization.

· Holds self and others accountable to meet commitments.

Education and Experience

Minimum

College Diploma with 2 years of related experience or University Degree with some related experience

Equivalencies in education or experience may be considered.

Click Here to Apply

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