Restaurant General Manager

January 24, 2021 Cook

Job Overview

Job title: Restaurant General Manager

Company: A&W McMurray Group of Companies

Job description: A&W Restaurants in Victoria, BC, located at 860 Esquimalt Road, is looking for a permanent full-time Fast-Food Restaurant General Manager to start immediately at our Esquimalt location.

The McMurray Group is a franchise company with 40+ A&W restaurants extending across British Columbia and the Yukon Territories. We take pride in offering our employees a job like no other, and a work environment that can’t be found anywhere else. Our working environment is based on respect and listening. Everyone’s efforts and results are recognized and celebrated.

Starting salary of $48,300 per annum, in addition, up to 15% base salary bonus paid quarterly depending upon the restaurant’s results.

We also offer various benefits which include an extensive single or family Medical/Dental Benefit which comprises of Pharmaceuticals, Hospital Care, Paramedical, Medical Equipment, Travel, Visioncare, Long Term Disability, Basic and Optional Life, AD&D and Critical Illness, along with an optional Group RSP, vehicle and cell phone allowances and free meals.

Start Date of Employment: As soon as possible

Job Type: Full-time, permanent position. Work includes various shifts (Days, Evenings, Weekends and Holidays).

Duties and Responsibilities:

Operations

Manages the restaurant to ensure a good balance of the key goals of speed, quality, service, cleanliness and profit
Maintains A&W standards and conducts Performance reports regularly; recognizes areas needing improvement and takes action where necessary
Schedules staff to provide an excellent customer experience while meeting the restaurant’s labour cost goals
Makes sure equipment and facility is in good condition and makes arrangements for all repairs

Human Resources

Recruits and hires hourly staff to ensure the restaurant’s goals are met.
In conjunction with the Area Manager makes decisions regarding the hiring and promotion of supervisors and Assistant Managers
Trains and develops staff to ensure restaurant goals and standards are met.
Confronts poor performance in a timely and appropriate manner
Develops a healthy working climate through day to day behaviour and semi-annual climate meetings
Ensures compliance with provincial employment standards, WCB and Health Board regulations
Has knowledge of and administers all company Human Resource policies

Financial

Ensures restaurant profitability by managing revenues and costs to levels agreed upon in the annual profit planning process
Participates in the annual profit planning process
Ensures daily, weekly and monthly accounting is accurate and completed within the time allowed.
Ensures compliance with all company cash management policies. Works quickly to resolve any cash problems

Customers

Ensures that cleanliness standards and safe food handling practices are met.
Handles all complaints and customer involved incidents according to company policy and ensures staff are trained in service recovery
Builds business and awareness through local store marketing and community involvement

Requirements

Minimum requirement – 3 years experience in the food service industry, within the previous 5 years, is a must and experience in a supervisor or management role
A minimum education level of high school graduation or equivalent
Must be fluent in English
Strong interpersonal skills and proven leadership/ supervisory experience
Expertise in all restaurant positions
Complete knowledge of food safe practices and requirements
High interest in developing others
Ability to do accounting and manage administrative aspects of the operation
Ability to stand and walk for extended periods.
Able to do some heavy lifting
Having a valid driver’s license is an asset

How to Apply

Please ensure that you are providing a current resume with pertinent work experience and references. Shortlisted candidates will be required to complete a Background Check.

Candidates may apply with resume by responding to this job posting, by email: recruitment(at)christys.ca, by mail: Recruitment – A&W Esquimalt, 2739 30th St., Vernon, BC, V1T 5C6, or by fax: 250-275-6707.

For further information regarding this posting please call 250-275-6706 during business hours. Only qualified applicants will be contacted for assessments and interviews.

Job Posted January 20, 2021