Sales Associate – Retail (Auxiliary)

Job title: Sales Associate – Retail (Auxiliary)

Job description: Staff – Union

Job Category CUPE 116

Job Profile CUPE 116 Hourly – Sales Attendant – Food Services

Job Title Sales Associate – Retail (Auxiliary)

Department Retail | UBC Food Services | Student Housing and Community Services

Compensation Range $21.62 – $22.83 CAD Hourly

Posting End Date December 5, 2023

Note: Applications will be accepted until 11:59 PM on the day prior to the Posting End Date above.

Job End Date

There are five (5) positions available.

At UBC, we believe that attracting and sustaining a diverse workforce is key to the successful pursuit of excellence in research, innovation, and learning for all faculty, staff and students. Our commitment to employment equity helps achieve inclusion and fairness, brings rich diversity to UBC as a workplace, and creates the necessary conditions for a rewarding career.

Job Summary

Serving customers, taking payment and preparing food in food service restaurants, residences and retail outlets.

Organizational Status

Reports to Supervisor or Manager of unit.

Work Performed

Takes customer food orders at counter or at tables; prepares and calculates bills for payment.

Enters customer orders in computer or cash register and accepts payment via cash, meal plan card, bonus cards, vouchers, debit, or credit card; distributes change and receipts as required; and cashes out as per UBC Food Services policies.

Recommends food inventory levels and calls in approved orders; assists in maintaining inventory.

Assists cooks in the preparation of food, such as, meat, vegetables, desserts, pastry sandwiches, salads and specialty items; portions, plates, wraps, and packs food items.

Prepares made-to-order sandwiches; plates, portions and dispensing food to customers in a serving line in accordance with pre-determined UBC Food Services or franchise standards.

Sets up service counter and replenishes supplies for sale, ensuring appropriate stock levels and proper stock rotation in refrigeration, storage and counter display units.

Busses tables and cleans tables, kitchen preparation areas, kitchen equipment and seating areas.

Assesses and ensures quality of finished product prior to serving customer.

Performs the duties of other food service workers on a relief basis as operationally required.

Maintains proper standards of sanitation and safety in accordance with FoodSafe, UBC policy and UBC Food Services safety guidelines.

Carries out any other related duties as required in keeping with the qualifications and requirements of positions in this classification.

Consequence of Error/Judgement

Makes minor decisions related to sequence of duties. Errors may negatively impact customer experience.

Supervision Received

Works independently under general supervision.

Supervision Given

None. May assist in training new employees or guide student workers.

Minimum Qualifications

Grade 10, a minimum one year of related experience or an equivalent combination of education and experience.

– Willingness to respect diverse perspectives, including perspectives in conflict with one’s own

– Demonstrates a commitment to enhancing one’s own awareness, knowledge, and skills related to equity, diversity, and inclusion

Preferred Qualifications

Serving It Right Certificate required.

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