Secretary II – Primary Health Care

Job title: Secretary II – Primary Health Care

Job description: ​Req ID: 166847

Company: Nova Scotia Health

Location: Northern Zone, Colchester East Hants Health Centre

Department: PHCNZ STRAT-MCC PHC-CNZ

Type of Employment: Permanent Hourly FT (100% FTE) x 1 position(s)

Status: CUPE Admin Professionals Position

Posting Closing Date: 6-Oct-23

Nova Scotia Health is the largest provider of health services in Nova Scotia, with some specialized services also offered to clients throughout Atlantic Canada. We’re on a mission to achieve excellence in health, healing and learning through working together, which is reflected in the hospitals, health centres and community-based programs we operate across the province. Our passionate team of professionals provides a variety of high-quality inpatient and outpatient services including academic, tertiary, and quaternary care, as well as continuing care, primary health care, public health, and mental health and addictions. Join a diverse team of innovators, collaborators and creative thinkers today.

Nova Scotia Health employs professionals in all corners of our beautiful province. We believe there’s a place here for everyone to call home, from vibrant cities with exuberant nightlife to quaint towns with picturesque trails. The work-life balance that comes with a Nova Scotia Health role means you’ll have the time to explore, discover, and participate in that coveted Atlantic lifestyle. Visit us today and check out to see why more people from across the globe are moving here.

About the Opportunity

The Secretary II reports to the Health Services Manager/Health Lead Primary Health Care and works as a member of the health care team providing primary health care services to patients and families. The main purpose of this position is to support healthcare providers by positively interacting with the public; screening and prioritizing incoming and outgoing patient related documentation, scheduling patient appointments for new and existing patients to the clinic, arranging patient follow up; ensuring complete and accurate billing; transcribing dictation; and ensuring effective, efficient medical office administration by optimizing use of the electronic patients record system.

Travel will be required with this position.

The position will help address and build capacity to support our response to the Mass Casualty Commission’s final report recommendations, relevant to Primary Health Care.

About You

• Successful completion of a medical office administration program required
• Demonstrated proficiency and 1 year experience in MSI billing processes required
• Extensive experience in electronic communication (including but not limited to) Microsoft Word, Access and Outlook required
• Demonstrated competence in verbal and written communication and public relations skills required
• Experience with the Need a Family Practice Registry is an asset
• Minimum one year experience in a health care setting required; experience working in a multi-disciplinary, multi-doctor family practice medical office preferred.
• Medical Terminology course with working knowledge gained through recent and relevant experience.
• Demonstrated ability to respect and maintain confidentiality of all health care information.
• Ability to manage stressful situations and work as a team member.
• Ability to prioritize workload in order to meet deadlines.
• Ability to work as a proactive member of a multi-disciplinary primary health care team.
• Superior written, oral and interpersonal communication skills.
• Self-motivated, adaptable, resourceful, flexible and able to work with minimal supervision.
• Able to think critically and problem solve.
• Understanding of the principles of Primary Health Care.
• Customer service orientated, ensuring all staff, patients, and members of the public are treated courteously, professionally and with respect.
• Supports and delivers quality patient safety standards within the health authority.
• Responsible for contributing to the achievement of the health authority’s accreditation standards.
• Reliable transportation is required for work assignment

Please ensure your resume is up to date and includes all relevant education, experience, training, and certifications.

Hours

• Permanent full-time; 70 hours biweekly
• Shifts may include evenings, weekends and holidays.

Compensation and Incentives

$21.73 – $24.31 Hourly

Successful candidates may be eligible for our benefits package which includes health, dental, travel, long-term disability, and life insurance coverage as well as a defined benefit pension plan.

Once You’ve Applied

Thank you for your interest in this position. Only those applicants selected for an interview will be contacted.

​This is a Admin Professionals bargaining unit position. Preference is given to bargaining unit employees for unionized positions. Employees are encouraged to view their seniority hours and dates in their SuccessFactors online profile. Successful applicants changing unions, bargaining units or employment status, are advised to seek clarification regarding their seniority, benefits, and vacation entitlement and/or usage, prior to accepting the position.

Preferred candidates must be able to demonstrate proof of primary series of COVID -19 vaccine at time of hire.

Nova Scotia Health is committed to being a workforce that is free of discrimination, values diversity and is representative, at all job levels, of the people we serve. We encourage all qualified applicants who self-identify as Indigenous, Black/African Nova Scotian, Persons of Colour, Foreign Nationals/Newcomers, Persons with Disabilities, 2SLGBTQIA+ to apply and self-identify.

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