Secretary III- Outpatient Mental Health

Job title: Secretary III- Outpatient Mental Health

Job description: Across our three hospitals and eight satellite sites, Scarborough Health Network (SHN) is shaping the future of care. Our many programs and services are designed around the needs of one of Canada’s most vibrant and diverse communities. We are home to North America’s largest nephrology program, as well as the designated cardiac care and spine centre for Scarborough and surrounding communities to the east. We are proud to be a community-affiliated teaching site for the University of Toronto and partner with a number of other universities and colleges, helping to train the next generation of health care professionals. Learn more at

The completion of this online form serves as your application and will be used to determine if you meet the requirements of this position. Please ensure that you have provided all pertinent information necessary to be considered for this vacancy by the close date.

Reporting to the Manager, Outpatient Mental Health, you will be responsible for general office administration, scheduling, correspondence, clinic registration/referrals, processing of patient reports, agenda, minutes, data management, and other duties as assigned.

Requirements:

• Secondary school graduate or equivalent
• Completion of business/community college secretarial program
• Minimum 1 year previous secretarial experience
• Minimum 1 year previous experience in Outpatient Mental Health
• Minimum 1 year experience working with scheduling in Meditech
• Proficiency in microcomputer skills – Word, Outlook, Excel
• Knowledge of medical terminology
• Demonstrated experience in preparation and processing of reports, patient progress notes, general correspondence, forms, design, maintenance of patients database and collating charts, booking meetings, preparation and distribution of minutes, inventory and ordering of department’s office supplies, mail distribution, filing etc.
• Ability to function effectively in an organized manner, using self-direction to prioritize workload and meet deadlines
• Excellent communication and interpersonal skills in public interaction, handling sensitive issues with tact and diplomacy, respecting confidentiality
• Demonstrates an understanding of and commitment to SHN’s comprehensive safety programs and practices including staff safety, patient safety, environmental safety and participates in regular in-service education in this area
• Demonstrates a commitment to customer service when dealing with patients, colleagues, volunteers and other members of the community and public
• Exposure to Lean principles, an understanding of methodologies and tools and a commitment to the use of these in support of providing the best healthcare experience possible to our patients
• Strong work ethic and commitment is required
• Demonstrated high standards of work outputs
• Highly punctual
• Demonstrated professionalism and reliability

Asset:

• Child/Adolescent and Adult Mental Health Clinic Experience

Scarborough Health Network (SHN) embraces and celebrates our community’s unique multicultural heritage and diversity. SHN is an equal opportunity employer, dedicated to a culture of inclusiveness and diversity reflecting our diverse patients, staff and community alike. We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs.

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