Senior Account Manager

Job title: Senior Account Manager

Company: Telus

Job description: Can you effectively position the return of investment (ROI) of technology investments to senior executives?

Join our team

At TELUS, we’re looking for accomplished sales professionals who are obsessed with exceeding customer expectations and surpassing revenue targets to represent the TELUS brand, values & promise. This particular opportunity focuses on Fortune 500 companies, particularly in manufacturing, commercial real estate management firms, and agriculture verticals

We are not your standard (traditional) sales organization. We are passionately curious about our customers’ businesses and the drivers that keep executives focused on their key priorities and partner with them on all-important journeys together.

It’s a challenging, consultative role, with equal parts of autonomy and collaboration. Sales is an art and we provide the best coaches, strategy, training, resources, support and inspiration. We also have a ton of fun and celebrate individual and collective team success.

Here’s what we believe

• We are ONE team – team selling is the norm and we celebrate each other’s wins
• We challenge the status quo – and when others think we’re great, we strive to be excellent
• We live up to our commitments – to ourselves, our friends, family, peers, leaders, customers and we strive to make a real difference in the communities where we work and live
• Our success is all about how we do things – how we think, solve problems, deliver, communicate, and more

Here’s the impact you’ll make and what we’ll accomplish together

Account Managers at TELUS own customer relationships and account strategies. You will champion TELUS inside of customer organizations and advocate for the customer inside of TELUS. As Senior Account Manager, you will quarterback an interdependent account team of inside sales, specialty sales and technical pre-sales and draw in executive leaders as required. You’ll leverage the broad capabilities of TELUS – from connectivity and network backbone, to managed services, security solutions, unified communication, IoT and mobility – and various subject matter experts in the internal environment and partner community. You will have individual targets for both wireline and wireless products & services, with uncapped earning potential.

Here’s how

• Manage and continue to develop a dedicated territory of accounts with the intention to grow revenue and pursue growth opportunities in existing public sector customers and prospects
• Prepare professional proposals targeted to the key decision makers, in the customer’s terminology, that clearly communicate the TELUS solution and value proposition to the customers’ business problem, negotiating contracts, initiating orders and pursuing everything with energy, drive and a need to finish
• Initiate post sales activities to ensure services sold are providing ongoing customer benefits; provide additional training to new customers as required
• Compile and report statistics on present and previous wireline/wireless requirements; providing feedback to marketing and sales regarding problems, public opinion, policy matters and/or competitor challenges

Why you will love this opportunity

Account Managers have the autonomy and the unlimited opportunity of a business owner. You own your calendar and your account strategies and leverage an extended team dedicated to ensuring your success.

In parallel with your personal and team accomplishments is making a true difference in the lives and successes of the customers you serve. You will work alongside and mentor with some of the best sales professionals in the industry. They share your passion to win in the market and have a vested interest in helping drive your career.
You’re the missing piece of the puzzle

You are likely in a similar role, today, with 10 or so years’ experience in a face-to-face sales environment, applying formal sales methodologies. You have knowledge of the wireline and wireless marketplace, or experience in similar complex solution environments. You are an experienced forecaster, linking account plans to both customer and TELUS strategic drivers. You have knowledge of or experience with most of the items below:

• Understanding and experience working with Fortune 500 companies, with specific experience supporting customers in manufacturing, commercial real estate management firms, and agriculture verticals
• Business and technical acumen-demonstrated ability to identify and articulate financially sound TELUS solutions to customer’s business problems through understanding the technologies, products, services and resources
• Strong sensitivity to customer needs and situations, analytical ability in discerning priority and non-priority issues, making decisions from a number of alternatives based on logic and fact, and capable of using persuasiveness in negotiating mutually satisfactory resolutions
• Motivation and enthusiasm, curiosity, willingness to learn and stay ahead of emerging technology
• Proven ability to create corporate relationships with customers that are characterized by mutual trust and respect for the TELUS value proposition
• Have strong AQ – adaptability quotient, to change and learn quickly as required for the business and market needs
• Solid working experience with Salesforce CRM tools
• Must possess a valid driver’s license and be willing to travel as required

Who is TELUS?

We’re a high-performing team of individuals who collectively make TELUS one of the leading telecommunications companies in Canada. Our competitive consumer offerings include wireline, wireless, internet and Optik TV™. We also deliver a compelling range of products and services for small, medium and large businesses; and have carved out a leadership position in the health, energy, finance and public sector markets with innovative industry specific solutions.

Everyone belongs at TELUS. It doesn’t matter who you are, what you do or how you do it, at TELUS, your unique contribution and talents will be valued and respected. Because the more diverse perspectives we have the more likely we are to crack the code on what our customers want and our communities need.

Do you share our passion?

At TELUS, you create future friendly® possibilities.

At TELUS, we are committed to diversity and equitable access to employment opportunities based on ability.

Expected salary:

Location: Toronto, ON

Job date: Thu, 17 Dec 2020 23:56:03 GMT