Senior Business Analyst, IT PMO

Job title: Senior Business Analyst, IT PMO

Job description: Senior Business Analyst, IT PMO

Corporate Services- IT Solutions

Status: Contract Full Time; Contract End Date: December 31, 2024

Salary Range: $86,443-$108,052 per annum plus comprehensive benefits

Work mode: Remote* see below for more details about this work mode.

Location: 10 Peel Centre Drive, Brampton

Hours of work: 35 hours per week

Who we are: We are responsible for designing, developing and implementing IT solutions. Working collaboratively with our partners to deliver highly effective IT Program management services and projects that are delivered on schedule, on budget and on scope, and incorporate change management and benefits management. Our Digital Strategy provides oversight of our shared digital mandate and strategic roadmap for the Region of Peel. Our mandate is to provide engaging and seamless resident and employee service experiences through sustainable and integrated business and technology modernization.

What you will do in this role:

Our IT Solutions team is growing and needs experienced & collaborative individuals to support our Digital Transformation projects at Peel.

As a Business Analyst, you will act as an integrator, facilitator and technical specialist providing analytical capabilities to IT projects and initiatives of all sizes.

Working in partnership with IT Project Managers and clients, you will apply a deep understanding of business analysis to help stakeholders close the gap between complex, long-term business outcomes and their translation into the detailed functions and features that project solutions need to satisfy.

Through requirement gathering sessions, you will identify, define, and manage requirements and assure that solutions maximize the value delivered by a project to the organization and its stakeholders. You will support the business units in developing the business cases required for IT projects and initiatives as needed.

Lastly, you will facilitate the identification, planning, measurement, tracking, and reporting of project benefits to ensure the maximum value from project investments. You will conduct root cause analysis if the post-project benefits realization is going off track and map data flows and business processes and create conceptual diagrams or Statements of Work.

This role will manage the full life cycle of requirements including:

• Identify sources of project requirements from diverse stakeholders and employ specific techniques (e.g., interviews, workshops, and prototypes) to extract and document requirements from these sources
• Translate business requirements into technical specifications
• Identify any shortcomings, problems, and limitations of existing solutions
• Work with stakeholders to prioritize and obtain sign-off for requirements

What the role requires:

• Undergraduate degree in business management, finance, math, statistics, accounting, information management systems or a related field
• Education and experience in IT, including developing and implementing technology solutions
• Minimum 5 years professional experience working as a business analyst on technical implementation projects
• Experience with Salesforce and with digital transformation type projects
• Working knowledge of the waterfall and agile project and program management lifecycles and of their commonly used methods, processes, and practices

Skills/Abilities:

• Highly proficient in Microsoft Office, including Teams, SharePoint, Visio, PowerPoint, and Excel
• Excellent analytical and problem-solving skills to creatively help solve business and technical challenges
• Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias

Nice to have:

• Certified Business Analysis Professional (CBAP) designation in good standing with the International Institute of Business Analysis (IIBA)
• Lean and/or Six Sigma certification or equivalent designation

Perks @ Peel and why you will love working for us:

• Comprehensive Health, Dental, Vision benefit plan including psychological health (effective start date)
• Voluntary enrolment into OMERS pension plan
• Accrue Vacation on a monthly basis up to 3 weeks per annum
• 3 Paid personal days and floating holidays
• Flexible hours supporting your wellness and wellbeing
• Annual performance review and merit increases based on performance
• Supportive leadership and a culture of respect and inclusion
• Access to tuition reimbursement and learning and development resources

In this role you will have the ability to work mostly remote. You will be required to occasionally attend on-site meetings based on operational requirements at the 10 Peel Centre Drive, Brampton worksite. Your remote work location must be located within the province of Ontario.

The Region of Peel offers job based flexible hours of work that allows employees to manage personal and professional responsibilities while at the same time ensures business operational needs and customer service expectations are achieved.

Interview: Our recruitment process will be completed with video conference technology.

At Peel Region, we value being open and transparent with our community. The Ontario government has passed legislation that will dissolve Peel Region on January 1, 2025. Peel remains committed to providing uninterrupted services to our residents and businesses through the transition. Skilled and qualified professionals are and will be needed to deliver services to the Peel community regardless of the governance model. For information about our transition and how we continue delivering services, visit peelregion.ca/transition.

If this opportunity matches your qualifications and experience, please apply on-line.

As part of the Region’s ongoing commitment to health and safety, there are enhanced COVID-19 specific safety protocols and/or personal protective equipment requirements (e.g. masks, eye protection, etc.) in place to help protect health and safety. The additional requirements are determined based on the nature of the work being carried out.

About Us

Peel Region consists of the cities of Brampton and Mississauga, and the town of Caledon. Peel Region delivers essential services to more than 1.5 million residents and approximately 175,000 businesses.

We’re working to create a community that is safe, inclusive, and accessible. A place where everyone feels they belong and can access the services they need to thrive throughout each stage of life.

Our workforce is 6,700 strong and since 1974, we’ve been delivering a wide range of resident focused services. Our services include paramedic services, health programs, long-term care and services for seniors, child care support, garbage collection and recycling, waste water and water treatment, road maintenance, financial assistance, and housing support.

Recognized by Canada’s Healthy Workplace Month® with the presented by Excellence Canada, Peel Region is a place where everyone feels they belong. We strive to develop a workplace that values and respects diversity, practices inclusion, recognizes the unique contributions and abilities of all people and facilitates innovative thinking. At Peel Region, people come first. Each employee has an important role within our community and when we work together, it’s impactful. We encourage you to in delivering essential services and programs to our diverse community. You won’t find a better opportunity than Peel Region.

Additional Information

Peel Region is committed to a diverse and inclusive workplace where everyone is respected and valued for their contributions, and where everyone is treated fairly and has opportunity to grow and develop. As one of the most diverse regions in Canada, we are committed to establishing a qualified workforce that is reflective of the population we serve.

Peel Region is committed to providing accommodations throughout the recruitment process, upon request. If you require accommodation please notify us and we will work with you to meet your needs. Accessible formats and communication supports are available. Please contact .

Please be advised, Peel Region uses email to communicate with their applicants for open job competitions. It is the applicant’s responsibility to include an updated email address that is checked daily and accepts emails from unknown users. As we send time sensitive correspondence via email (i.e. testing bookings, interview dates), it is imperative that applicants check their email regularly. If we do not hear back from applicants, we will assume that you are no longer interested in the position and your application will be removed from the competition.

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