Senior Business Analyst – TELUS Health

Job title: Senior Business Analyst – TELUS Health

Job description: Position Overview:

In this role the successful candidate will collaborate within and/or across business units to develop and execute on initiatives/projects with high risk, complexity and/or business impact, strategies to support present and future needs through the creation of solution alternatives, assessments and planning and analysis.

Responsibilities:
Maintain a strong understanding of TELUS Health – Virtual Pharmacy, products and services, organizational delivery capabilities
Design and implement simple solutions in order to solve complex business problems
Gather and document business requirements
Contribute to the creation of user stories, workflows and development requirements
Contribute to solution strategies based on business unit needs in supporting programs and roadmaps
Lead cost benefit analysis, economic/ease modeling and planning and implementation activities
Support security and privacy impact assessment activities as needed
Actively participate in project team meetings and lead when necessary
Successfully liaises with internal stakeholders on implementation activities to achieve end goals, deliverables and commitments
Leads and facilitates meetings and working sessions with cross-functional stakeholders in order to achieve desired outcomes.
Analyze performance and results to provide insights and recommendations for both client experience and business/performance processes improvements by using analytical tools
Required Knowledge:
Bilingual preferred but not required
Pharmacy experience is an asset
Proven ability to collect requirements and document business processes and client requirements
Familiarity with software development life cycle
Ability to influence cross functional teams
Excellent interpersonal and communications skills
Experience analysing and reporting on performance and utilisation data
Strong delivery and creation of presentations to leaders
Required Skills & Abilities:
Highly developed personal planning and organizational skills: initiating, planning and organising activities simultaneously within a project as well as with multiple projects
Demonstrated ability to adapt quickly to change and provide change management guidance to others
Strong analytical problem identification, and problem solving skills
Strong customer focus
Capable and willing learner who proactively researches solutions to business challenges
Highly proficient in Excel, Visio, MS Access, Google Suite
Experience using Jira, Confluence or other software management tools
Required Experience:
5 + years in comparable role
Pharmacy, Pharma, Group Insurance, Healthcare IT experience is an asset
A bit about us

Our business is connecting Canadians. Our social impact is using our world-leading technology to create meaningful change, give back to help communities thrive, and help those who need it most. When you join our team, you’re helping us make the future friendly. We’re committed to diversity and equitable access to employment opportunities based on ability -your unique contributions and talents will be valued and respected here.
TELUS Health is an IT leader in Canada that focuses on the health sector. Our mission is to improve the way information is being used along the continuum of care to better the health of citizens in Canada and in selected countries.

Disclaimer: In accordance with the TELUS Health Solutions Data Center Security Policy, as a condition of employment, all personnel whose job functions require they work at a Data Center and/or have access to detailed knowledge of technology related to client service delivery, are subject to a Personnel Security Screening conducted through the Government of Canada.

TELUS

We’re TELUS, a people-first, customer-first, purpose-driven team who work together every day to innovate and do good for Canadians. From providing digital solutions that make our lives easier and safer, to supporting those who need it most,…

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