Senior Hospitality Lead

Job title: Senior Hospitality Lead

Job description: Senior Hospitality Lead

Temporary, part time

Location: Medicine Hat, AB (on-site)

Join our dynamic team in the heart of Community Development Facilities, where your leadership and organizational skills will shape the premium experience for our valued guests. As a Concession Operations Manager, you will play a pivotal role in overseeing concession operations, fostering client relationships, and ensuring compliance with provincial and municipal policies.

About the Role:

Leadership and Team Management:

• Provide leadership, guidance, and direction to the concession staff.
• Supervise and coordinate staff schedules, attendance, and performance.
• Foster a positive work environment through constructive feedback and support.

Premium Seating Client Relations:

• Manage relationships with Premium Seating clients to ensure exceptional service.
• Facilitate communication during high-capacity events for efficient operations.

Operational Excellence:

• Oversee the management of POS systems and ensure smooth operations.
• Ensure compliance with City of Medicine Hat policies, procedures, and safety guidelines.
• Maintain a safe and clean environment through adherence to health and safety policies.

Inventory Management and Supply Chain:

• Manage inventory control in accordance with organizational policies.
• Coordinate timely delivery and provision of supplies and products.
• Ensure staff are appropriately trained in accordance with FOODSAFE and City of Medicine Hat policies.

Event Coordination:

• Plan and monitor food services during events, maintaining high standards.
• Coordinate setup and catering requirements for special events.

Financial Accountability:

• Perform effective cash handling and reconciliation procedures.
• Work closely with the Food & Beverage Supervisor on staff recruitment and performance management.

Administration and Reporting:

• Ensure timely preparation of all required paperwork, reports, and schedules.
• Collaborate with the Food & Beverage Supervisor on staff recruitment and performance management.

Our Ideal Candidate:

• Demonstrated knowledge of concession procedures, cash reconciliation, and inventory management.
• Excellent interpersonal and communication skills.
• Ability to create a positive work environment and build strong interpersonal relations.
• Knowledge of FOODSAFE and Pro Serve guidelines.
• Strong organizational skills, ability to manage multiple responsibilities, set priorities, and meet deadlines.
• Proficient in office management practices, including basic accounting principles and point-of-sale systems.
• Ability to establish and maintain effective working relationships.

Qualifications:

• High School diploma or equivalent.
• Three (3) years of experience, including supervisory experience in Food Services.
• Successful completion of a safe food handling course (e.g., Food Safe).
• Successful completion of an alcohol service course (e.g., ProServe program).
• Completion of Certified Concession Manager (CCM) program would be an asset.

Why Medicine Hat?

Medicine Hat is renowned for its abundant sunshine and the countless opportunities it offers to experience the great outdoors.

Join the Bright Ideas at Medicine Hat:

Ready to make a meaningful impact and be a part of a forward-thinking team? Your journey starts here. Medicine Hat offers more than just a job; it’s a chance to create a legacy of innovation in a vibrant, sunny city. Don’t miss your opportunity to shine!

Join us in making a real difference in the heart of Alberta. We thank all applicants for their interest, but only those selected for an interview will be contacted.

Apply now and be part of our Finance Team in Medicine Hat! #brightideas

Click Here to Apply

Source: