Senior Product Manager – Agents

February 2, 2021 Agriculture / Forestry

Job Overview

Job title: Senior Product Manager – Agents

Company: Samasource

Job description: About the Job:

The Sama Product Team is building tools at the intersection of humans and AI/ML technology, enabling our teams to deliver secure, high-quality training data and validation for the technology teams driving humanity forward. We’re looking for an enthusiastic, idealistic Product Manager who loves to create innovative, intuitive, and efficient tools to distill product features that have a business impact!

You’ll be working collaboratively with our global team and workforce of over 3,000 data specialists – a large number of whom are located in East Africa – to combine the proper combination of software applications, data collection and reporting, and business process reengineering. We’re playing in a huge space with lots of technical complexities. We’d like a candidate that will blend impeccable attention to detail with an intuitive sense for product. If you know when to build vs buy, love to integrate complex systems, can listen to users, summarize their needs in user stories, and can align stakeholders from diverse parts of the business, we need your help to re-imagine work!

Key Responsibilities:

Develop product requirements for future Agent capabilities
Manage expectations at all levels including senior leadership
Own the roadmap for development with your engineering counterparts including producing ROI tradeoffs
Own core KPIs for Sama
Take ownership of algorithms developed by our ML team and Productize them
Manage relationships with internal teams for early adoption, testing, and production
Develop metrics and tracking framework to measure feature adoption and impact
Maintain relevant technical product documentation
Advocate Sama technology externally
Collaborate with Marketing for the Goto Market for new Agent products
Collaborate with VP of Product on cross-functional strategic initiatives

Minimum Qualifications:

Bachelor’s Degree in Computer Science or technical skills learned on the job
5+ years of product management or similar experience
Shipped a successful product in the last 2 years
Willingness for occasional travel to delivery centers to facilitate workshops and work directly with delivery center agents and leadership

Preferred Qualifications:

MBA
Prior experience working in a startup environment
Be self-driven
Great sense of humor
Previously worked on relevant consumer or B2B user technologies
Proven track record of repeatedly shipping successful products
History of working effectively with remote teams across time zones
Strong interest and history of doing work that makes a difference

About Sama:

25% of the Fortune 50 trust Sama to deliver secure, high-quality training data and validation for the technology teams driving humanity forward. From self-driving cars to smart hardware, Sama fuels AI. Founded over a decade ago, we’re experts in image, video, and sensor data annotation and validation for machine learning algorithms in industries including automotive, navigation, AR/VR, biotech, agriculture, manufacturing, and e-commerce. Our staff are driven by a mission to expand opportunity for low-income people through the digital economy, and our social business model has helped lift over 50,000 people out of poverty.

Our Culture:

Sama is quite unique. We are a technology company with a social mission. People that thrive in a high-growth environment, love working on the bleeding edge of technology, and really care about having a positive impact on the world are a great fit for the Sama culture. Our core values are grit, integrity, humanity, and GTD (Get Things Done).

Our Benefits:

Sama offers competitive compensation commensurate with experience and a full benefits package, including: medical, dental, and vision insurance, long-term disability insurance, life, and AD&D insurance, employer-matching Group RRSP, generous holiday and vacation policies, sabbaticals, a monthly fitness stipend, and professional development opportunities.

At Sama, we pride ourselves in being a diverse and equal opportunity employer.