Service Writer Agriculture

Job title: Service Writer Agriculture

Job description: Are you organized and accurate with a strong drive for exceptional customer service? Do you have an agriculture background with some machinery knowledge? We have an immediate opening for a Service Writer at our Radville location. Experience is preferred but we are willing to train.

Responsibilities
Fields internal and external customer inquiries to the Service Department
Assists Service Manager with work orders and maintains control until they are closed and invoiced
Adds segments and job codes to work orders as needed
Maintains Service Department filing and records
Works closely with technicians answering questions on work orders, scheduling and status of jobs
Updates customer profiles using equipment, hours, or other information from the customer work orders

Qualifications
Minimum 2 years working in a service department
Basic knowledge of accounting practices
Computer savvy able to use standard desktop applications
Knowledge of office procedures, work orders and job codes a strong asset
General understanding of mechanical/technical terms in an ag dealership is preferred
High School Diploma or equivalent experience

As our ideal team player, you have a passion for exceeding expectations; you take pride in the work you do; you strive to build partnerships in all relationships and look proactively to be a leader in your role by setting a good example for others. If this sounds like you and what you are looking for as your next step in your career, please apply immediately for consideration as posting may close without notice. Please apply using the companys online portal. Emailing directly you risk your application not being reviewed.

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