Solutions IT Designer (Conversational AI)

Job title: Solutions IT Designer (Conversational AI)

Company: TD Bank

Job description: TD Description

Tell us your story. Don’t go unnoticed. Explain why you’re a winning candidate. Think “TD” if you crave meaningful work and embrace change like we do. We are a trusted North American leader that cares about people and inspires them to grow and move forward.

Stay current and competitive. Carve out a career for yourself. Grow with us. Here’s our story:

Department Overview

We are seeking a solutions designer to join our Conversational AI team within the TD Technology CPET organization.

Our team is obsessed with chatbots. We want to build chatbots that are useful in the financial world, and we need your help! We are looking for engineers who have experience with creating systems for chatbots that address real business needs.

We are a group of engineers and designers who are determined to change the way customers interact with Chatbots. Our mission is to build intelligent solutions that enable both customers and colleagues to have an OMNI Channel conversation through Voice, Web, Mobile or Social Media and get assistance, self-service and advice instantly.

We are looking for passionate, intelligent leaders who have a strong sense of ownership and a thoughtful engineering mind. We need enthusiasts who appreciate craftsmanship in delivering user-friendly UX that earns the users trust. You are the torchbearer of design principles, quality, and the highest standards.

We started with a small team of builders and want to change the way customers and colleagues interact with Chatbots. It is a great time to join and grow with the team… and work hard, have fun, make history!

Job Requirements

You’ll need to have:

5+ years in JSON/Java/JEE/DB web application development

Experience in programming with Java & J2EE Technologies.

Experience on NLP/NLU.

Experience with Artificial Intelligence / Machine learning methodologies.

Experience with Micro services architecture and development.

Experience working in Agile team settings and as a team lead

Experience with build processes, continuous integration and source control systems (GIT an asset)

Excellent oral and written communication skills

Even better if you have:

Mobile/Desktop application development experience.

Experience on implementation of Conversational Chatbots.

Experience with Watson Assistant, Google Dialog Flow, Rasa, MS Chatbot Framework / LUIS.AI

Conversation Design experience

Knowledge of MFC frameworks such as AngularJS, Backbone, React.

Web Technologies: HTML5, JavaScript, CSS, HTML-DOM, AJAX an asset

Development tools: Eclipse, Maven, Bitbucket, Git

Development and platforms: Windows, Unix/Linux, JBoss

Experience with chat or messaging platforms like Genesys or Live Person.

Experience with Social Media handles and integration.

Experience with application performance tuning and monitoring.

Hours

37.5

Job Description

Develop and improve dialogue runtime to implement and enhance conversational patterns, such as slot filling, disambiguation, and digression.

Write high-quality, efficient, testable code in Java and other object-oriented languages.

Build highly available, secure, distributed systems in a micro-services architecture.

Mentor other developers.

Own and operate the systems that you build based on real-time customer data and demanding service-level agreements.

Contribute to planning, design, implementation, testing, operations, and process improvement as a member of a Scrum team.

Work closely with solutions architects to bring state-of-the-art conversational AI techniques into complex enterprise environments.

Work closely with other engineering teams, product managers and user-experience designers to act as a bridge between AI innovations, business requirements and the needs of the customer.

Continuously develop knowledge of emerging technologies and analytics techniques and support the pursuit of business development opportunities.

Inclusiveness

At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. If you require an accommodation for the recruitment/interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs.

Additional Information

Must be a self-starter with ability to work within and lead highly effective internal teams and vendors.

Ability to prioritize job duties and multi-task in a fast-paced environment

Comfortable working on large scale, multi-component complex distributed systems

Ability and willingness to understand and acquire new technical skills.

Ability to multi-task in a fast paced/often changing environment.

Ability to work on multiple projects with teams that may be split across North America

Highly organized, self-motivated, customer oriented

Proven analytic and problem-solving skills.

Well organized, self-motivated, strong team player.

Thorough understanding of PMLC and SDLC processes.

Some project management experience would be an asset.

Experience in the financial services industry an asset

Business Line

Corporate

Job Category – Primary

Technology Solutions

Job Category(s)

Technology Solutions

Job Family

Application/System Development

Time Type

Full Time

Employment Type

Regular

Expected salary:

Location: Toronto, ON

Job date: Sat, 24 Apr 2021 01:24:20 GMT