Sr. Accounts Receivable Clerk – TFT – Finance

Job title: Sr. Accounts Receivable Clerk – TFT – Finance

Job description: Posting #: 2021-881249

Non-Union

Position: Sr. Accounts Receivable Clerk

Department: Finance

Status: Temporary Full-time for approx. 1 Year

Hours: Monday to Friday, 7.5 Hour Days.

Site: Oakville

This position is key liaison with patients and their families for managing the Hospital’s self-pay & private insurance billing portfolios. You will represent the Hospital while working directly with patients & families, insurance companies & collection agencies. You will be active in obtaining patient & guarantor signatures. You will also work closely with provincial & federal insurances as well as being responsible for co-pay calculations. This role will support the accounts receivable team as needed to deliver against the team & Hospital objectives.

Essential Duties and Responsibilities include the following

• Effectively communicate with Hospital clinical staff, social workers, Physicians, patients and/or their families, and insurance agencies.
• Manage the self-pay & preferred accommodation portfolios, primary contact for internal & external enquiries
• Perform detailed review of self-pay & copayment accounts to ensure completeness and accuracy of billing and revenue
• Reconcile self-pay & copayment accounts in excel on a monthly basis and investigates any discrepancies
• Perform a range of activities to collect of accounts on a timely basis and mitigate the risk of delinquent accounts including diligent follow up and payment plan negotiation

• Responsible for maintaining and communicating policy and procedure documentation related to Uninsured Patients & Preferred Accommodation.

• Key liaison with third party collection agencies including the electronic file transmission/receipt of information in accordance to Hospital policy
• Assist Accounts Receivable Coordinator with the preparation of the monthly Accounts Receivable reporting package which requires advanced excel knowledge to download text files and convert to excel pivot tables/advanced formula reports
• Prepare detailed aging subledger reconciliation analysis in excel to clear old accounts, overpayments, or errors in billing
• Performs administrative duties including filing and data entry
• Attend patient bedside to obtain signatures, meet with patients & families on-site and via telephone
• Other duties as assigned

Qualifications:

Halton Healthcare Services is seeking individuals who are competent in their chosen profession; patient/customer focused; team players; effective communicators; caring and respectful and are fiscally responsible.

• Diploma or university degree required (Business or Accounting Major is an asset)
• Minimum of 2 years of related Accounts Receivable/Collections experience
• Advanced Excel and experience working with computerized databases and electronic file transfers is preferred
• Healthcare and Meditech experience is an asset
• Ability to discuss financial coverage and payment collection with patients and/or family members and private/public insurance companies
• Compassion and judgement to discuss sensitive financial matters with patients and families at the bedside/office/phone; ability to handle these matters in a professional manner
• Effective verbal and written communication skills, interpersonal and customer service skills and the ability to establish effective working relationships
• Highly self-motivated and dedicated team player
• Detailed oriented with a high level of accuracy

Date Posted: July 29, 2021

Internal Applications due by: August 5, 2021

If you are passionate about what you do, motivated by a job well done, and as committed to excellence, quality and patient satisfaction as we are, we’d like to hear from you. Please submit your application via our website at www.haltonhealthcare.ca directly to this posting and include a current copy of your resume.

We thank all those who apply but only those individuals selected for further consideration will be contacted.

In accordance with the Accessibility for Ontarians with Disabilities Act and the Ontario Human Rights Code, Halton Healthcare will provide accommodations throughout the recruitment and selection process. If you require an accommodation, we will work with you to meet your accommodation needs to ensure your equal participation. All personal information is collected under the authority of the Freedom of Information and Protection of Privacy Act.

Halton Healthcare is a smoke-free facility in and around all three sites. Smoking is not permitted on hospital properties. We thank everyone who works at or visits our hospitals for respecting this healthy initiative. We are also a scent-free environment for all employees and visitors to accommodate individuals’ health concerns arising from exposure to scented products. , We ask for everyone’s cooperation in our efforts to accommodate health concerns

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