Store General Manager (Newmarket)

Job title: Store General Manager (Newmarket)

Job description: Help us boldly shape retail in Canada

As one of Canada’s leading apparel retailers, Mark’s stands out for its commitment to comfort, quality and style. Mark’s is a leader in product development, innovation and quality through its assortment of industrial apparel, footwear and accessories, with strong private and exclusive brands. As a valued part of the Canadian Tire family of companies, our employees across Mark’s are leading our brand’s evolution to be Canada’s number one destination for men’s industrial and casual apparel and footwear.

As Store General Manager, you are responsible for growing the revenue of the business, while maintaining operational standards. You are passionate and bring a positive and engaged attitude toward our customers and employees.

What you’ll do

Leadership:

• Continually motivates team and performance through recognition programs, store contests, customer compliments, etc.
• Provides mentorship to teams and influences continuous growth, exemplifying our leadership brand
• Communicate in a clear and concise manner to team, leading effective huddles / meetings / coaching sessions, keeping team well informed of pertinent information

Operations:

• Demonstrate and follow up on execution of our visual compliance standards, store maintenance and pricing standards
• Responsible to deliver annual corporate shrink targets through team education, enforcement of LP and audit standards and rigid inventory control
• Create and / or monitor the creation of efficient store weekly scheduling for both sales and support functions

Customer Service:

• An ambassador and leader of the customer experience you look to develop relationships with customers and provide mentorship and coaching to your team to ensure the same
• Training:
• Coach and develop store and management team, through setting expectations, communication, coaching, feedback and ongoing support
• Create development plans and conduct annual appraisals for management team; support and coach to improve any performance gaps, and conducts ongoing coaching to improve team
• Complete and hold team accountable to complete required training within timeframes
• Develop and lead recruiting and hiring strategy for store, maintains a complete team
• Create succession plans through continuous training and development

Who you are

We are looking for individuals who are:

• Business Savvy – you have a customer focused mindset and can plan, execute, and drive sales
• Leaders – you lead by example and have a passion for coaching, developing, and inspiring your team
• Culture and brand ambassadors – you love the work and take pride in our brand

If you’re a proven retail manager with a passion for people, our industry, and driving an exceptional customer experience, then this is definitely the place to be.

What you bring

• 3-5 years retail experience managing required
• Previous experience mentoring teams and building out daily plans for department and store
• Demonstrated retail math and accounting skills; fundamental computer skills an asset
• Post-Secondary education in Retail Management or Business Administration an asset

Why us

Canadian Tire and its family of companies are boldly shaping retail in Canada and we continue to deliver a positive experience for our customers. As one of the most trusted brands in Canada, our employees take pride in the work we do across the country. It’s more than the iconic triangle that keeps our employees around. From benefits and perks, to learning and development opportunities, to our commitment to Jumpstart – these are some of the many reasons why Canadian Tire Corporation is one of Canada’s Top Employers.

To learn more about this team and the Canadian Tire family of companies follow us on LinkedIn.
Mark’s is an equal opportunity employer. We are committed to a diverse and inclusive workplace for all. We recognize that our future success depends on the perspectives and contributions of all our employees — their diverse backgrounds, abilities and experiences make our business stronger. If you are contacted for a job opportunity, please advise us of any accommodations needed to ensure fair and equitable access throughout the recruitment and selection process. All accommodation information provided will be treated as confidential and used only for the purpose of providing an accessible candidate experience.

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