Systems Coordinator (IT)

Job title: Systems Coordinator (IT)

Company: Civic Info

Job description: Systems Coordinator (IT)

Position Status: Full-Time Temporary (This position to last not later than March 1, 2022)
Department: Human Resources and Corporate Services
Employee Group: Teamsters Local 31
Location: 4730 Kingsway, Burnaby
Salary Range/ Wage Rate: PG 26 $ 2,868.10 – $ 3,389.38 bi-weekly

Our Human Resources and Corporate Services Department is seeking a Systems Coordinator who will (coordinate the end to end lifecycle of the IT Requests process; participate in technology project implementations; build/improve client and vendor relationships).

You are: able to plan, organize, and structure work. Ready to showcase proven analytical and evaluative skills. An excellent written and oral communicator. Efficient in working on multiple projects/tasks simultaneously.

This role:

• Participates in the analysis, planning and design of departmental information systems and develops recommendations based on departmental requirements; acts as project manager for new systems implementation and directs the work of project staff; schedules, develops and documents procedures for implementation and conversion activities; arranges for the development and delivery of training for staff; resolves implementation problems.
• Provides technical and procedural advice and assistance to users; monitors the use of software and hardware for adherence to standards and whether technology is being used effectively; provides technical staff with information on departmental procedures and information requirements; investigates, documents, independently resolves routine system problems and/or contacts technical staff as required.
• Keeps abreast of developments in related software and hardware; investigates products and makes recommendations regarding use of same; prepares feasibility and cost/benefit reports; maintains effective working relationships with a wide variety of vendors, consultants and agencies related to the work.
• Performs related work as required.

To be successful, you have:

• Graduation from an institute of technology with a diploma in computer sciences or related discipline supplemented by technical courses related to department activities plus considerable related experience; or an equivalent combination of training and experience.
• Thorough knowledge of the practices, procedures, and capabilities of computer hardware and software as related to the work performed.
• Considerable knowledge of departmental functions, procedures, and policies related to the work performed. Considerable knowledge of problem definition and solution techniques applicable to the work performed.
• Sound knowledge of methods and principles utilized in training users in the use of software applications.
• Working knowledge of systems design and analysis.
• Ability to analyze departmental needs, to plan, recommend and coordinate the development of solutions to users’ requirements and/or problems.
• Ability to act as a project manager in the implementation of new or revised information systems and to direct the work of project staff and consultants.
• Ability to establish and maintain effective working relationships with a variety of internal and external contacts.
• Ability to operate computers and peripheral equipment, to investigate and document failures and software problems and correct those of a routine nature, and to liaise with technical staff on the more complex problems.
• B.C. Driver’s License.

Our Vision:
Metro Vancouver embraces collaboration and innovation in providing sustainable regional services that contribute to a livable and resilient region and a healthy natural environment for current and future generations.

Please follow this link to our Careers page where you can submit your application by February 3, 2021.

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Expected salary: $2868.1 – 3389.38 per month

Location: Burnaby, BC

Job date: Fri, 22 Jan 2021 05:55:49 GMT