Telecom Expense Manager

Job title: Telecom Expense Manager

Job description: We are Aaron’s – an industry leader in the sales and lease-to-own retail industry known for quality brand names and superior customer service. We provide our team members the opportunity to reach their full potential in a team-oriented, high-energy, recognition-based environment with competitive pay and benefits. This is much more than a job – it is a career with purpose.

Summary:

The Telecom Expense and Reporting Analyst is responsible for managing daily activities within the Aaron’s IT Telecom Expense Management tool to optimize for maximum cost savings across a diverse portfolio of Telecom service provider. This position will report to the Manager of Technology Procurement.

Duties and Responsibilities:

• Manage the onboarding of all new Telecom services within the TEM tool, set up all cost allocations for chargebacks and work with 3rd party Brightfin for invoice processing.
• Work with AP and Brightfin on all requests for cost allocation changes, errors, and P&L questions.
• Ensure the flow of activities for invoice processing and payments within the TEM are on time and in working order and report any system issues or delays.
• Audit Telecom invoices as needed for accuracy and work with vendors on any disputes or corrections.
• Maintain online profiles and logins for all vendors and invoices in scope. Add additional billing accounts to profiles as needed and pull missing invoices as requested.
• Manage the process for all services that require disconnection or port out to include disconnect request submission, follow up, validation of final invoice and update of inventory.
• Work with vendors, PayClearly and AP on all requests for late payments, suspension notices, disconnect for non-payments and returned or lost checks.
• Regularly review inventory of services for errors and opportunities for cost savings or increased value.
• Review Telecom contracts as needed to confirm any business terms during legal review process.
• Generate reporting as needed for EOM close out, accruals, historical spend and for any ad hoc requested documentation.

• Occasional Duties Assist with conduction and reconciliation of scheduled accounting audits.
• Generate custom reporting and dashboard creation or modification.
• Participate in IT Telecom or IT Hardware projects and rollouts.
• Processing account consolidations and transfer of ownerships of services.
• Onboarding new vendors.
• Assist the IT Hardware Procurement team with invoice keying and matching.

Education and Experience:

• 5+ years’ experience fully administering TEMS
• College or Technical degree in Accounting or Finance.

Required Skills:

• Must be able to read, understand, explain, and audit all elements of a telecom services invoice.
• Working knowledge of Microsoft Office Suite, MS Excel and ServiceNow reporting.
• Strong organizational skills and ability to work in a fast-paced environment.
• Effective communication skills, verbal and written, including the ability to present comfortably to management.
• Strong work ethic and elevated level of integrity.
• Proficient at building and maintaining relationships.

• Preferred Skills Familiarity with Aaron’s business structure.
• Experience with Lawson and ImageNow are a plus.

Aaron’s Total Rewards

Our team members are our greatest asset. As an expression of our appreciation, Aaron’s is proud to offer outstanding career training, competitive performance incentives, excellent advancement opportunities, and a distinctive benefits package which includes:

• Sundays off
• Employee assistance program
• Employee purchase program with exclusive discounts
• Physical and financial well-being programs
• Tuition reimbursement
• Employee Business Resource Groups
• 401(k) plan with contribution matching
• Paid time off, including vacation days, sick days, and holidays
• Life and disability insurance
• Medical, dental and vision insurance
• Paid paternal leave
• Stock purchase plans
• Pay on Demand

**Benefits vary based on full- and part-time employment status.

About Aaron’s

At Aaron’s we offer sales and lease-to-ownership of specialty items including furniture, consumer electronics, home appliances, and accessories throughout the United States and Canada. Our customers shop at Aaron’s for the same reason you should choose us for the next step in your career – our ability to positively influence people’s lives. If you are looking for a company with the passion and dedication to make a difference in the lives of customers and team members alike, join us today.

Aaron’s is committed to creating a diverse and inclusive work environment, celebrates our team members’ differences, and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, pregnancy, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, military duty, gender expression, genetic information, or any other protected class. Candidates who require accommodation during the recruitment process should contact hrsupport@aarons.com.

Aaron’s is an Equal Opportunity Employer.

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Other details

• Job Family Store Support Center
• Job Function Information Technology
• Pay Type Salary

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