Tenant Relations Worker (Canada Summer Jobs)

Job title: Tenant Relations Worker (Canada Summer Jobs)

Job description: At House of Friendship we believe in what we are doing. We get out of bed each day to make a difference in our community; to walk with and to serve. We are not happy with the status quo. We get energy from ongoing learning and growth. We lead with passion and believe without a doubt that everyone deserves to belong and thrive. We live and breathe our values of Compassion, Inclusion, Justice, Dignity and Hope. And we have fun!

Sounds pretty great doesn’t it? It is!

The Tenant Relations Worker will provide support to clients at the program and complete regular rounds of the property and buildings.

** This is a full-time contract position, from June 2024 to August 2024 (9 weeks).

Schedule to be Monday to Friday, days and afternoons (on-site).

37.5 hours per week. Details are pending funding approval. **

A satisfactory Vulnerable Sector Police Records Check will be required.

Eligibility:

1. Be between 15 and 30 years of age at the start of the employment contract;

2. Be a Canadian citizen, permanent resident, or person to whom refugee protection has been conferred under the Immigration and Refugee Protection Act for the duration of the employment; and,

3. Have a valid Social Insurance Number at the start of employment and be legally entitled to work in Canada in accordance with relevant provincial or territorial legislation and regulations.

4. International students are not eligible participants. International students include anyone who is temporarily in Canada for studies and who is not a Canadian citizen, permanent resident, or person who has been granted refugee status in Canada.

Key Responsibilities:

· Responsible for connecting with tenants as the sole staff person on shift

· Establish and maintain a helping relationship with tenants

· Completing regular checks of buildings to ensure safety of tenants

· Ensuring that individuals are not loitering on property

· Administrative tasks

Skills & Experience:

· Previous experience in a social service environment is preferred

· Excellent interpersonal communication skills

· Knowledge of addictions and recovery issues

· Ability to work independently, with minimal supervision

· Health and social services training important

· Commitment to team approach

· Passion to support people living on low income with support needs including mental health and addiction challenges

· Previous experience working in security of at least 1-2 years

· Commitment to understand and uphold the mission and values of House of Friendship is expected

· Exemplary emotional intelligence, resilience, communication, conflict management and problem solving skills required

· Ability to work professionally as a team member with staff, participants and community members

· Experience or strong interest in working with diverse populations including people from various cultural backgrounds, income levels, and sensitivity to their needs

· Experience planning recreational/social events and activities

· Experience with and commitment to using an anti-racism, anti-oppressive and trauma informed approach to consultation, program design, evaluations of processes and service delivery

· Must be dependable, professional, flexible, a team player, and have a positive attitude

· Respectful, supportive and engaging approach to persons with physical and/or cognitive disabilities, addictions, mental illness and other life challenges

· Excellent project, timeline and deadline management skills including skills in logistics, planning and detailed record keeping

Compensation:

· We value our team members above all else and know that our mission can only succeed through your work

· We value the work that you do with fair pay and benefits:

o We are a Living Wage employer as defined by the

o We use a 3.5:1 ratio meaning that the highest paid team member is not paid more than 3.5 times than the lowest paid team member

Rate of Pay:

At House of Friendship all compensation ranges are categorized under a series of “grades” and we base our payment structure on internal equity. When determining rate of pay, a candidate’s past related experience will be taken into consideration along with where others with similar experience are currently on the pay grid.

Grade: 3

Min: $19.61

Mid: $20.80

Max: $23.28

Working Conditions:

· 37.5 hours per week, Monday to Friday with occasional weekends

· Encountering participants at program sites who may be under the influence of alcohol or other drugs, and/or experiencing symptoms of mental illness can be expected

House of Friendship is open and inviting to qualified candidates with lived experience.

We strive to remove barriers that may prevent qualified applicants from fully participating in the recruitment and selection process. Accommodation in accordance with the Ontario Human Rights Code and other applicable legislation is available throughout all stages of the recruitment and selection process. Accommodations will be provided upon request.

If you are as passionate as we are about serving the community, let’s talk.

To apply, please submit your resume and cover letter here:

By end of day March 17, 2024.

Click Here to Apply

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