Youth Worker – Youth Services Department

Job title: Youth Worker – Youth Services Department

Job description: The NFAMC is searching for a responsible and creative individual to work with newcomer youth (ages 13-24), recruiting new participants and organizing enjoyable and purposeful activities while supporting each youth in reaching their goals. By joining our dynamic team, your work will be meaningful and will have an impact locally and beyond.Position Summary

• In cooperation with the Youth Services Coordinator, establish goals and timeframes for the implementation and ongoing operation of a comprehensive newcomer youth program, following a case management and holistic approach.
• Demonstrate strong leadership skills by effectively guiding and supervising youth participants in various activities and programs, fostering a supportive and empowering environment conducive to personal growth and development.
• As part of a multidisciplinary team, develop and implement all youth activities and initiatives, helping clients to become/remain connected to their community.
• Performing duties as a self-directed customer service ambassador who is assertive, motivated, detailed, and creative; ability to anticipate needs and initiate appropriate action.
• Updating social media accounts and maintaining strong digital content.
• Creating and delivering presentations to a variety of audiences.
• Referrals – connect newcomers to a wide array of internal and external supports.
• Assessment – determine client needs and identify emerging issues and best practices.
• Administration – prepare and submit progress and summary reports. Maintain and report statistics for reporting in compliance with stakeholder agreements.
• Quality assurance – ensure accuracy and thoroughness are achieved in the capturing, organizing, maintaining and reporting of all client data, forms, statistics and databases.

Qualifications/ Required Experience

• Completed or working toward the completion of post-secondary education. Preference is given to education focus/interest in one of the following areas: Child & Youth Worker, Recreation & Leisure Studies, Child Studies, Social Justice and Equity, Psychology, Sociology or Social Service Worker.
• Preferred to have at least one year of experience working with youth (ages 13-24)
• Acceptable Police clearance certificate.

Desired current certification:

• CPR/First Aid/Mental Health First Aid
• Motivational counselling techniques
• Crisis Prevention/Non-Violent Intervention (CPI)
• Applied Suicide Intervention Skills Training (ASIST)

Essential Skills / Abilities

• Ability to advocate for clients and provide individualized service navigation.
• Excellent judgment and decision-making with a strong sense of professional boundaries.
• Excellent written and verbal communication skills.
• Proficient English language skills and preferred second language: Arabic, Spanish, Ukrainian, Pashto and/or Dari (please provide information in your application about all languages that you are fluent in).
• Strong interpersonal, time management, problem-solving and creativity skills.
• Comfortable creating and delivering presentations to a variety of audiences.
• Ability to accurately collect, manage and report data to a direct supervisor for reporting purposes.
• Flexible, self-directed, team-player who can work effectively with minimal supervision.
• Demonstrable computer skills including use of Google Workspace, Microsoft Office and web-based platforms (ie. Zoom, Google Meet) and social media platforms, features and functions.
• Experience in developing and maintaining community relationships and partnerships.
• Involvement with activities or special event planning – managing logistics and resources.
• Ability to work flexibly – days and occasional evenings and weekends.

Deadline to apply is Thursday, March 28th, 2024, 4:00 p.m.Apply ONLY by email to: Hiring Team: recruitment@folk-arts.ca quoting Youth Worker position in the subject line of your email. Please detail in your cover letter and resume how your experience, education, professional development, and career goals align with this position.Interviews for selected candidates will take place on April 2nd and April 3rd and will be conducted in person. Expected start date is during the week of April 8th, 2024We thank all applicants for their interest in our organization; only those selected for an interview will be notified. No phone calls, emails or in-person visits regarding this position will be accepted.About Niagara Folk Arts Multicultural Centre:The Niagara Folk Arts Multicultural Centre is a charitable not-for-profit organization incorporated as the Folk Arts Council of St. Catharines in 1970, having the mandate to support and assist the ethnocultural and newcomer community in Niagara through a broad range of programs and services.

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